Client Story Category: Generative AI

A streaming music platform for schools and public venues faced lengthy manual voice recording workflows for commercials. KnackForge integrated ElevenLabs AI voice generation, reducing production time by 80%.

A US-based digital marketing agency was burning budget on manual audience segmentation that treated different buyer profiles the same across retail, healthcare, and B2B verticals. KnackForge built a per-vertical ML scoring pipeline using XGBoost and SHAP, delivering high-probability prospect lists on demand.

KnackForge developed a six-agent LangGraph pipeline on Amazon Bedrock to automate the CVE lifecycle for engineers running containerized workloads on AWS. This system streamlines the process from vulnerability discovery to fix, reducing remediation time by 60% while maintaining human review.

Client’s camp staff were manually tagging hundreds of photos per session — a process involving 4 to 10 people per camp that still left families waiting days for pictures. KnackForge automated it with AWS Rekognition, achieving a 96% confidence score and same-day photo availability.

KnackForge created a pipeline for the client that uses Azure AI Document Intelligence to extract and categorize text from handwritten prescriptions and scanned records into structured medical, demographic, and insurance data. This reduces manual verification time by 90% and delivers patient data in near real time for downstream workflows.

AI-driven healthcare document automation reduces manual handling by 90% and offers near real-time data for analytics and claims processing. KnackForge has developed a platform that operates natively on AWS, converting unstructured healthcare records into structured, query-ready data while ensuring built-in compliance and audit trails.

An AI analytics layer built on top of the client’s remote-communications platform turns every customer phone call, video call, and voicemail into searchable, summarised, dashboard-ready intelligence. Hence, storage operators stop sampling a handful of recordings and start seeing the whole picture, and so a remote agent can greet a walk-in customer the moment they step up to an in-store kiosk.

KnackForge built a HIPAA-compliant AI chat system that gives doctors instant, secure access to patient data across fragmented systems. By integrating structured and unstructured medical records into a unified conversational interface, clinical teams reduced manual search time and improved decision speed by 50%.

By combining AI-powered sentiment analysis, conversational chat assessment, automated harmful content detection, and real-time dashboards, the solution delivered 70% faster feedback cycles and gave managers a smarter, safer way to understand employee sentiment as it emerged.